The Hong Kong Tuberculosis Chest and Heart Diseases Association

Healthy Workplace

Research was shown that one of the major factors resulting the work stress is the conflict among the colleagues and the supervisors.
I) Source of conflict
	Formation of "Small Group" The difference of character, sex, age Personal concept and thought
II) How to handle conflict
1. Prepare yourself to accept the challenge To maintain the balance of both physical and psychosocial well beings to do exercise and have some entertainment after office hour Learn how to relax
2. Negotiation and compromise To admit the existing problem which should be solved by both parties To understand each other's point of view or invite a trustful person to assist the negotiation To adopt the way which could be acceptable by both parties, or mark down the responsibility and duty of each party to avoid future conflicts
3. Better Personal Inter-relationship more encouragement, more appreciation more communication pay attention to verbal attitude
III) The conflict hasn't been solved
To review the current way of problem solving To seek the advice of expert All attempts failed, the other alternatives for solving the problem are secondment or resignation